ICT Personnel

Finding the Right Talent for the Public Sector

Our expertise is focused on delivery of three main disciplines - Software Engineering and Development, ICT Systems Integration and ICT Risk Management. 
CONTACT US

ABOUT ICT PERSONNEL

ICT Personnel is a Canberra based start-up recruitment agency. Established in June 2020, ICT Personnel specialises in providing public sector professional service delivery. Our expertise is focused on delivery of three main disciplines - Software Engineering and Development, ICT Systems Integration and ICT Risk Management.

We are looking to establish and grow our portfolio of services by proactive customer engagement. 

VISION AND MISSION STATEMENT

Our vision is to promote value-based services of equal opportunity, expertise and mutual benefit. ICT Personnel seeks to create transparent, mutually beneficial and long-lasting relationships with our clients and candidates. We strive to commit to the highest standards of excellence in our recruitment services. Offering continuous improvement in building more effective processes to deliver results for our clients, is paramount for us.

We are focused on being value driven and seek to achieve our goals together as a team, with a clear and shared purpose. Our recruitment consultants’ work is not commission based and they are dedicated to acting in the best interests of our clients and candidates. As a result, ICT Personnel provides high quality, client aligned delivery of services. 

VALUES

To achieve our vision, ICT Personnel relies on 5 core principles to guide our business strategies, behaviour and relationships
  • Integrity

    We embrace values of professional ethics, honesty, accountability, and transparency when dealing with all our clients, employees and consultants.
  • Collaboration

    We work as a team to deliver on our client requirements with open and honest conversations, focused on knowledge sharing and continuous improvements.
  • Reliability

    We seek to deliver value-based services in line with client requirement and employee skills - every time, on time and within budget.
  • Responsibility

    We seek to fulfill our obligations to clients and employees by expanding our knowledge, connectivity and enhancing capabilities with a mature understanding of inherent urgency to deliver our commitments.
  • Empowerment

    We support diversity, reward excellence and encourage feedback to deliver efficient services.

LEARN MORE ABOUT OUR SERVICES

Service Delivery:

Our consultants are supported by highly experienced in-house researchers who are responsible for ‘mapping’ the market, sourcing high quality candidates and ensuring our database is kept up-to-date.

As a lifelong career partner for our employees, we remain committed to working together as the world of work evolves. Our recruiting partners are committed to supporting employees with current challenges, whilst helping them in their long-term career planning. Our advice and unique insights are aimed at helping employees plan their next steps.

Operational details:

ICT Personnel is unique in our commitment on doing business the right way and with integrity. We combine our knowledge and experience with a holistic view of our client requirements to deliver the right services.

Philosophy:

We support a 'blind hiring' approach where personnel and demographic information is not considered for the hiring process and candidates are assessed on ability alone. This is aimed at achieving our objectives to employ personnel to produce a diverse workforce, less clouded by unconscious bias. We provide services based on talent based on skill and not for cultural similarity. This is a key philosophy implemented in our service delivery mission.

Procedures:

At ICT Personnel, we are looking for employees who can bring new perspectives and life experiences to the service delivery requirements of our clients. We value curiosity, passion and a desire to learn and are looking for thinkers eager to take on fresh challenges.

Our recruiters approach employees in the first round of screening which provides best insurance against pointless interviews for our clients. The initial screening process is not so much about making a decision on candidates’ suitability for hire but is aimed at identifying candidates who are not likely to make the final cut.

As our recruiters do not work on a commission-based structure, our processes are aligned to providing the best value for money to our clients and an inspirational working environment for our employees. Our hiring managers have complete flexibility in exercising their judgement, experience and recruiting expertise to find the right employees.

We are committed to establishing a user friendly and intuitive Applicant Tracking System (ATS) interface to streamline our hiring processes.

At ICT Personnel, we opt for frequent and open communications with candidates, identifying effective job descriptions and offer interview feedback.

Standards:

ICT Personnel is committed to fact checking data protection policies for our clients and employees. Our commitment is that our data will be accurate, collected fairly for lawful purposes and protected against unauthorized access by internal or external parties. To achieve this, we restrict and monitor access to sensitive data, train employees in privacy and security measures and develop transparent data collection procedures.